Customer Relationship Management


Customer Relationship Management


What you’ll get inside:

  • A detailed written overview of the course.
  • Polished recorded video with transitions and captions.
  • Question and Answer from webinar participants.
  • Community Discussions

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Ever heard of the saying “the customer is always right?” During your digital marketing campaigns, you will receive inquiries from potential customers. It is important to build a relationship with them. Business owners should gain their trust until they become loyal customers.

Your marketing efforts are ineffective if you have no Customer Relationship Management (CRM) system in place. CRM is the tool that businesses use to serve their customers in the best possible way. It appreciates its customers and always strive to improve customer relations.

This webinar video by TekWorx Founder, Bert Padilla will teach you how to build and sustain relationships with your customers. He will talk about which CRM tools to use. Bert will also show the steps needed to set up CRM software in your eCommerce site.

Freelancers and MSMEs should be aware that CRM is not only about using the right software. You must build a relationship with your prospects, for the sale to push through. Widen your understanding about CRM, learn all that and watch this very informative webinar video.


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