Live Chat, Chatbots, and CRM in E-Commerce

Description

Before, Messenger was simply a way to keep in touch with family and friends. With Chatbots built into it — it is now one of the most effective online tools for branding development, customer engagement, or even for transactions.

As a business owner or freelancer, you cannot afford to ignore this new channel. Imagine, Facebook Messenger has more than 1.3 billion active users a month! And nowadays, people tend to ignore the ads that show up on their newsfeed. Messenger Chatbot is a fresh way to get the attention of your customers or clients, without being intrusive. Plus, there’s also the ability to use it alongside Email and SMS!

Hesitant and don’t know where to begin? TekWorx.Training‘s Bert Padilla will teach you how.

In this course, Bert will do a step-by-step demonstration on how to improve interactions with your target buyers using a Chatbot. He will teach you how to configure and activate a chatbot platform for your Facebook Page. And he will skillfully show you how to install a template so you can start working on your Chatbot with no programming or coding required.

When you do Digital Marketing, it’s important that you’re able to manage your Contacts in a way that you understand well where they are on their Buyer’s Journey. Or simply, what’s the status of each Contact in your Sales Funnel. Hence, included in this course, Bert will also teach you how to use a Customer Relationship Management or CRM, integrate it to your Chatbot, so you’re able to effectively manage leads and prospects coming through your Messenger channel.

Don’t miss this chance to learn how to grow your business with Messenger Chatbot, Messenger Marketing, or Chat Marketing with Bert Padilla. This course is perfect for beginners, decisive Freelancers or aspiring freelancers, or MSMEs alike — who want to learn the latest trend in mobile marketing.